Responsible gambling

Responsible Gambling Features at Gateway Casinos Innisfil

Gateway Casinos Innisfil is committed to providing a safe and responsible gaming environment for all patrons. We offer a range of tools and features to help you manage your gaming habits and prevent problem gambling.

Self-Exclusion Program

Our self-exclusion program allows you to voluntarily exclude yourself from gaming activities for a period of 6 months, 1 year, or 3 years. This includes not only gaming on our premises but also online gaming through other operators.

Deposit Limits

You can set deposit limits to control how much money you spend on gaming each day, week, or month. Our team will help you set these limits and ensure that they are enforced.

Time-Outs

If you need a break from gaming, our time-out program allows you to take a short-term break of up to 30 days. This can be helpful if you feel like your gaming habits are getting out of control.

Reality Check Pop-Ups

Our electronic games feature reality check pop-ups that remind you how much time and money you've spent on gaming. These reminders help you stay mindful of your spending habits and prevent problem gambling.

Session Time Reminders

You can set session time reminders to alert you when it's been a certain amount of time since you last took a break or left the gaming floor.

Cool-Off Periods
Loss Limit Tracking
Partnerships with Support Organizations

• ConnexOntario (1-866-531-2600)

• Gamblers Anonymous Ontario

• Problem Gambling Institute of Ontario

• Complimentary beverages and snacks

• Priority check-in for self-excluded individuals

• Quarterly dining vouchers (Silver tier)

• Birthday bonus (Platinum tier)

We offer cool-off periods that allow you to take breaks from gaming for up to 30 days. This gives you time to think about your habits and prevent problem gambling.

Our system tracks your losses over time, providing a clear picture of your spending habits. This helps us identify potential problems and support our patrons in making responsible choices.

We're proud to partner with organizations that provide support for individuals struggling with problem gambling. These partnerships include:

Our staff are trained in responsible gaming and are available to answer any questions or provide support 24/7.

We offer free counseling referrals for individuals struggling with problem gambling. Our goal is to support our patrons in making healthy choices about their gaming habits.

In addition to the features mentioned above, we also offer a range of responsible gaming tools to help you manage your spending and prevent problem gambling:

We're committed to providing a safe and supportive environment for all patrons. If you or someone you know is struggling with problem gambling, please don't hesitate to reach out.

If you need help managing your gaming habits or would like more information on our responsible gaming features, contact us: